Now accepting enterprise pilot partners

Don't test your code.
Test your service.

Testeam deploys AI agents that experience your service the way your customers and your teams actually do — across portals, desktop applications, device interfaces, and AI-powered workflows. Not just the browser.

Your tests pass. Do your users?

How it works

Five concepts. One AI-powered service testing platform.

Testeam structures your service testing around the entities that matter — not test scripts, but user journeys driven by AI personas with real enterprise roles.

← click a node to inspect

personaThe whoscenarioThe journeyserviceThe targetmissionThe dispatchexperience-reportThe signal
Watch a persona test a real service experience.

Sofia Andersen is a Telaris B2B customer disputing a duplicate charge. Watch as the service fails her — and Testeam captures exactly where and why.

portal.telaris.com/support/chat
Mission running
💬
Telaris Support
AI-powered billing assistance
Online
Type a message…
Mission Running
Sofia Andersen · 0:00 elapsed
Journey Progress
Access support chat on portal
2
Describe billing issue to AI agent
3
Provide invoice reference
4
Confirm duplicate charge identified
5
Request credit adjustment
6
Receive confirmed credit
Activity Log
Waiting for activity…
Your CI passes. Your users still struggle.

Automated tests verify that your code works. They don't verify that your users succeed. For enterprise services, that gap is where churn, support costs, and SLA breaches live.

01

Tests pass. Experience fails.

Unit tests, integration tests, and smoke tests tell you your code runs. They don't tell you whether a procurement manager can onboard without calling support, or whether a finance controller can dispute an invoice without getting stuck.

02

Enterprise UX is multi-touchpoint and role-dependent.

Your service is experienced differently by a security admin on a desktop console, a procurement manager on a web portal, and a field technician on a mobile device. Each navigates different systems, different interfaces, and different workflows. Testing one touchpoint tells you nothing about the others.

03

The reverse SaaS shift changes everything.

AI-native services are increasingly delivered by agents, not just software. The line between "does the code work?" and "does the service work?" has collapsed. Procurement teams are buying outcomes, not software — and they're measuring service quality end-to-end.

Not just another web testing tool.

Most testing platforms stop at the browser — and measure success as a test pass rate. Testeam agents go further, measuring task completion rate: did the user actually finish what they came to do? And they reach every system your customers and teams actually use, not just the ones a headless browser can reach.

Web testing tools
Web portals
Desktop applications
Physical device interfaces
Multi-system workflows
Network-constrained services
Task completion as the KPI
Testeam agents
Web portals
Desktop applications
Physical device interfaces
Multi-system workflows
Network-constrained services
Task completion as the KPI
Where Testeam operates.

Testeam agents go wherever your customers and teams go — across every system, interface, and workflow that makes up your service experience.

01

Telecom & ISP Service Delivery

Enterprise portals, SIM provisioning workflows, invoice management, service ordering, and network activation. Your agents act as the enterprise customer navigating every touchpoint — from order submission to service confirmation.

02

Retail & Payment Services

Checkout flows across POS terminals, self-service kiosks, loyalty programs, and payment processing. Your agents act as cashiers, store managers, and customers — verifying the transaction experience end-to-end, from scan to receipt.

03

Cybersecurity & Endpoint Services

DLP, EDR, and security management platforms. Your agents simulate protected employees and security administrators — triggering policies, verifying enforcement, and validating admin workflows across management consoles, endpoints, and cloud dashboards.

04

Enterprise SaaS & B2B Platforms

Admin onboarding, user provisioning, compliance exports, and multi-tenant management. Your agents act as the IT admin, the procurement officer, and the business user — testing every enterprise workflow before your customers encounter friction.

05

Financial Services & Banking

Core banking portals, ATM interfaces, trading terminals, and compliance workflows. Your agents navigate the full service journey — from account opening to transaction dispute — across every system your customers touch.

Join our early enterprise pilot.

We're working hands-on with a small number of enterprise partners to validate service testing scenarios in their real environments. Telecom, retail & payments, cybersecurity, and enterprise SaaS are priority verticals for our first pilots.

Discovery

We map your service touchpoints and define your first user journeys together.

  • Service touchpoint inventory
  • 2–3 priority user personas defined
  • First 3 scenarios designed with your team
  • Pilot scope and timeline agreed

Pilot Execution

Agents are deployed against your service. Experience Reports delivered weekly.

  • Agents live in your environment
  • Weekly experience reports delivered
  • Friction points prioritized with your team
  • Deployment-triggered mission runs
  • Dedicated solution engineering support

Enterprise Rollout

Scale to all critical journeys with SLA-backed continuous service testing.

  • Full scenario library for your service
  • Custom agent personas per buyer role
  • SLA-backed mission execution
  • Integration with your incident workflow
  • Executive experience quality dashboard

Your users are your real test suite.

We deploy AI agents that act as them — before they find out something's broken. Tell us about your service and we'll show you what a 30-day pilot looks like.

Explore the Demo →